Patient Care Coordinator: Front Desk & Scheduling Pro

Keplr Vision; Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Visions Optometry is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will schedule appointments, answer inquiries, and manage front desk tasks with a welcoming, professional demeanor.

The role emphasizes accuracy, efficiency, and strong communication as you help ensure smooth patient flow and a positive experience for all visitors to the clinic.

Qualifications

• 1+ year of customer service experience (healthcare a plus)
• Strong communication skills for professional patient interactions
• Tech-savvy with basic computer skills and quick learning
• Positive, organized, can-do attitude under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a welcoming, professional demeanor
• Manage front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking

Skills

Customer service

Communication

Tech literacy

Organization

Job description

Visions Optometry is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will schedule appointments, answer inquiries, and manage front desk tasks with a welcoming, professional demeanor.

The role emphasizes accuracy, efficiency, and strong communication as you help ensure smooth patient flow and a positive experience for all visitors to the clinic.