Bilingual Patient Care Coordinator — Optometry Front Desk

TOTAL VISION LLC; Dublin (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Total Vision LLC is a group of optometry practices seeking a friendly front desk associate in Dublin, CA. You will warmly greet patients, manage check-in, and handle phone calls, scheduling, and messaging with accuracy.

The role requires bilingual English and Mandarin, strong communication, and multitasking in a fast-paced environment. Previous ophthalmic or medical office experience is a plus but not required. This part-time, hourly position supports clinic operations and patient care.

Qualifications

• High school diploma, GED or equivalent.
• Experience in ophthalmic/optometric/medical industry is a plus but not required.
• Bilingual in English and Mandarin preferred.

Responsibilities

• Greet patients warmly and complete the check-in process.
• Handle administrative duties: phones, scheduling, and message transcription.
• Verify insurance eligibility and audit/edit claims as needed.

Skills

Customer service

Communication

Multitasking

Bilingual English Mandarin

Front desk

Education

High school diploma

Tools

EHR software

Job description

Total Vision LLC is a group of optometry practices seeking a friendly front desk associate in Dublin, CA. You will warmly greet patients, manage check-in, and handle phone calls, scheduling, and messaging with accuracy.

The role requires bilingual English and Mandarin, strong communication, and multitasking in a fast-paced environment. Previous ophthalmic or medical office experience is a plus but not required. This part-time, hourly position supports clinic operations and patient care.