Optometry Doctor Technician — Elevate Patient Care

Physicians Eyecare Group; Lodi (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription coverage

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

Physicians Eyecare Group in Lodi, California is seeking a Doctor Technician to provide exceptional customer service and manage patient flow. Responsibilities include assisting patients, handling inquiries, scheduling appointments, and supporting clinical operations.

The ideal candidate should have experience in customer service, strong communication skills, and be able to multitask effectively. This role offers competitive compensation with bonuses and various employee benefits.

Qualifications

• 1+ year of experience delivering outstanding customer service to patients and/or customers.
• Ability to multitask, prioritize and be flexible with changing business needs.
• Skills to communicate effectively with a diverse group of people.

Responsibilities

• Provide outstanding customer service to all patients.
• Greet patients and identify needs for a memorable experience.
• Schedule and confirm appointments.

Skills

Customer service experience

Multitasking

Effective communication

Knowledge of Microsoft Suite 365

Optical experience

Education

Associate’s degree or advanced certification

Job description

Physicians Eyecare Group in Lodi, California is seeking a Doctor Technician to provide exceptional customer service and manage patient flow. Responsibilities include assisting patients, handling inquiries, scheduling appointments, and supporting clinical operations.

The ideal candidate should have experience in customer service, strong communication skills, and be able to multitask effectively. This role offers competitive compensation with bonuses and various employee benefits.