Doctor Technician: Elevate Patient Experience (Flexible)

Now Optics; Lodi (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Company paid life and short-term disability coverage

Free eyeglasses

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

An eyecare service provider in Lodi, California, is seeking a Doctor Technician to enhance the patient experience through outstanding customer service and effective communication. The role involves collaborating with the clinical and retail teams, ensuring patient records are secure, and meeting operational goals. Candidates should have at least one year of customer service experience, possess multitasking skills, and preferably have optical experience. Flexible scheduling is required, with a competitive wage range of $38,000-$45,000 annually.

Qualifications

• 1+ year experience in customer service
• Ability to multitask and prioritize
• Knowledge of optical services is a plus.

Responsibilities

• Provide outstanding customer service to patients.
• Collaborate with retail and clinical teams.
• Communicate effectively with patients and staff.

Skills

Outstanding customer service

Multitasking

Effective communication

Flexibility

Optical experience

Education

High School diploma or equivalent

Tools

Microsoft Suite 365

Job description

An eyecare service provider in Lodi, California, is seeking a Doctor Technician to enhance the patient experience through outstanding customer service and effective communication. The role involves collaborating with the clinical and retail teams, ensuring patient records are secure, and meeting operational goals. Candidates should have at least one year of customer service experience, possess multitasking skills, and preferably have optical experience. Flexible scheduling is required, with a competitive wage range of $38,000-$45,000 annually.