Optometry Clinic Technician

Physicians Eye Care Group; Porterville (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Prescription drug coverage

Company paid life and disability

Job summary

Physicians Eyecare Group in California is seeking a Doctor Technician to provide outstanding customer service and support the transition from clinical to retail teams, ensuring a smooth patient experience.

The role emphasizes assisting with eye care services, maintaining patient records per HIPAA, and contributing to store goals while earning $35k-$45k annually plus 2% commission and potential monthly bonuses.

Qualifications

• 1+ year of experience delivering outstanding customer service to patients or customers
• Ability to multitask and adapt to changing business needs in a team environment
• Effective communication with a diverse group of people
• Associate’s degree or advanced certification beyond high school, or current enrollment in a comparable program

Responsibilities

• Greet patients, identify needs, and promote products/services.
• Assist management with patient complaint resolution and order status.
• Maintain patient records confidentially under HIPAA.
• Coordinate between clinical and retail teams to ensure a smooth patient experience.

Skills

Customer service

Multitasking

Communication

Microsoft Office 365

Education

Associate degree or higher

Tools

Microsoft Office 365

Job description

Physicians Eyecare Group in California is seeking a Doctor Technician to provide outstanding customer service and support the transition from clinical to retail teams, ensuring a smooth patient experience.

The role emphasizes assisting with eye care services, maintaining patient records per HIPAA, and contributing to store goals while earning $35k-$45k annually plus 2% commission and potential monthly bonuses.