Optometric Technician: Patient Care & Exam Support

Warby Parker; Winston-Salem (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid holidays

401(k) plan

Employee Stock Purchase Plan

Parental leave

Free eyewear

Job summary

Warby Parker is seeking an Optometric Technician to work with our optometrists in a fast-paced retail setting. You will help manage high patient volume, perform pre-testing, assist with contact lens training, and support video-assisted eye exams where offered.

You'll ensure accurate data collection, maintain exam room standards, and help the doctor with record-keeping and reports. This role emphasizes patient care, teamwork, and adherence to privacy regulations.

Qualifications

• Assist with pre-testing and data collection during eye exams.
• Coordinate exam flow and appointment confirmations.
• Train staff on insertion/removal of contact lenses.
• Maintain accurate records and prepare reports.
• Ensure HIPAA/privacy compliance.

Responsibilities

• Act as liaison between doctor and patient to build rapport.
• Perform preliminary data collection (autorefraction, visual acuity, etc.).
• Support in-person and video-assisted eye exams.
• Provide insertion/removal training to new wearers.
• Maintain exam room cleanliness and supply levels.

Skills

Compassionate care

Team player

Multitasking

Time management

Tech savvy

Education

Optometric Technician training

CPOT certification

Tools

G Suite

Job description

Warby Parker is seeking an Optometric Technician to work with our optometrists in a fast-paced retail setting. You will help manage high patient volume, perform pre-testing, assist with contact lens training, and support video-assisted eye exams where offered.

You'll ensure accurate data collection, maintain exam room standards, and help the doctor with record-keeping and reports. This role emphasizes patient care, teamwork, and adherence to privacy regulations.