Optometric Technician: Fast-Paced, Patient-First Support

Warby Parker; Lynnfield (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement plan

Paid sick leave

Paid holidays

Job summary

Warby Parker is seeking an Optometric Technician to work closely with optometrists, handling pre-testing, data collection, and patient flow during eye exams. You will train patients on contact lens insertion/removal and help maintain accurate records in a high-volume retail environment.

You'll support both in-person and video-assisted exams, ensure compliance with privacy regulations, and assist the store team to deliver a seamless patient experience.

Qualifications

• Holds applicable Optometric Technician training or CPOT certification.
• Experience supporting doctors in a fast-paced eye care setting preferred.
• Comfortable using medical software and ocular testing devices.

Responsibilities

• Act as liaison between doctor and patient to ensure a positive eye exam experience.
• Perform preliminary data collection including autorefraction, visual acuity, eye pressure, pupil testing, and lensometry.
• Support in-person and video-assisted eye exams and training for lens insertion/removal.
• Assist with appointment flow, data recording, and preparation of reports for medical professionals.
• Maintain HIPAA/PIPEDA compliance and store cleanliness and supply organization.

Skills

Autorefraction

Visual acuity

Eye pressure

Pupil testing

Retinal imaging

Lensometry

Technology proficiency

Education

Optometric Technician training program

CPOT certification

Tools

EMR systems

Retinal cameras

Exam room equipment

G Suite

Job description

Warby Parker is seeking an Optometric Technician to work closely with optometrists, handling pre-testing, data collection, and patient flow during eye exams. You will train patients on contact lens insertion/removal and help maintain accurate records in a high-volume retail environment.

You'll support both in-person and video-assisted exams, ensure compliance with privacy regulations, and assist the store team to deliver a seamless patient experience.