Optician: Eyewear Expert & Customer Experience Pro

Warby Parker; Huntsville (AL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Warby Parker is hiring skilled Opticians to join our in-house team. You will help customers with eyewear needs, take measurements, fit frames, and verify eyewear meets standards. You will explain prescriptions clearly and work with teammates to ensure exceptional service.

The role emphasizes brand knowledge, patient-friendly communication, and a willingness to learn and grow within a fast-paced retail environment. Competitive compensation and benefits offered.

Qualifications

• Licensed dispensing optician in states that require a license or ABO-certified in non-licensing states.
• Strong passion for eyewear and retail industry.
• Clear, effective communicator who simplifies technical terms for customers.

Responsibilities

• Directly engage customers to meet eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requests.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to deliver exceptional service.
• Assist customers in choosing frames and lenses based on prescription and lifestyle.

Skills

Customer service

Measurements

Eyewear fitting

Product knowledge

Prescription terminology

Team collaboration

Brand education

Job description

Warby Parker is hiring skilled Opticians to join our in-house team. You will help customers with eyewear needs, take measurements, fit frames, and verify eyewear meets standards. You will explain prescriptions clearly and work with teammates to ensure exceptional service.

The role emphasizes brand knowledge, patient-friendly communication, and a willingness to learn and grow within a fast-paced retail environment. Competitive compensation and benefits offered.