Optical Technician: Patient-Focused Eyewear Specialist

Clarkson Eyecare, Inc.; Olde West Chester (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Optical Technician to deliver a world class Total Patient Experience, dispensing and fitting glasses and contacts per physician prescriptions. You’ll connect patient needs to products and services while supporting medical requirements.

Ideal candidates have at least 1 year of customer-facing experience, preferred ophthalmic background, and ABO/NCLE certifications are a plus. This role requires strong measurements, accuracy, and teamwork in a fast-paced retail medical

Qualifications

• 1 year minimum experience interacting with customers/patients
• Background check as required by state
• ABO and NCLE certifications preferred but not required

Responsibilities

• Embrace and execute Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Medical office experience

Ophthalmic experience

Proof of work eligibility

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to deliver a world class Total Patient Experience, dispensing and fitting glasses and contacts per physician prescriptions. You’ll connect patient needs to products and services while supporting medical requirements.

Ideal candidates have at least 1 year of customer-facing experience, preferred ophthalmic background, and ABO/NCLE certifications are a plus. This role requires strong measurements, accuracy, and teamwork in a fast-paced retail medical