Optical Technician: Patient-Centric Eyewear Fitting

EyeCare Partners LLC; Fort Mitchell (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners LLC is hiring an optical technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts per ophthalmologists' prescriptions, and aligning frames to patients’ style and measurements.

The role supports patients' medical needs while driving retail sales across EyeCare Partners’ network. Prior ophthalmic experience is preferred; strong Excel/Word skills are beneficial; high school diploma required.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients
• Previous medical office experience preferred; ophthalmic experience strongly preferred
• Favorable background check as required by state
• Proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend lenses, coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense orders and repair/adjust frames
• Dispense glasses and/or contact lens orders using current process

Skills

Customer service

Sales

Ophthalmic knowledge

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC is hiring an optical technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts per ophthalmologists' prescriptions, and aligning frames to patients’ style and measurements.

The role supports patients' medical needs while driving retail sales across EyeCare Partners’ network. Prior ophthalmic experience is preferred; strong Excel/Word skills are beneficial; high school diploma required.