Optical Sales & Patient Care Specialist

EyeCare Partners LLC; Durham (NC); Presencial; USD 36.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k Matching

Paid Time Off

Paid Holidays

Maternity Leave

Competitive Pay

Employee Discounts

Descripción de la vacante

EyeCare Partners LLC seeks an Optical Technician to deliver a world-class Total Patient Experience while supporting the patients’ medical needs. You will dispense and fit glasses and contacts from prescriptions written by optometrists and ophthalmologists, and connect patients’ needs to the goods and services offered.

In a clinical office setting, you’ll determine patient needs, assist in frame selection, and ensure accurate measurements and lens choices.

Formación

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsabilidades

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Conocimientos

Customer interaction

Educación

High school diploma or GED

Herramientas

Microsoft Excel

Word

PowerPoint

Outlook

Descripción del empleo

EyeCare Partners LLC seeks an Optical Technician to deliver a world-class Total Patient Experience while supporting the patients’ medical needs. You will dispense and fit glasses and contacts from prescriptions written by optometrists and ophthalmologists, and connect patients’ needs to the goods and services offered.

In a clinical office setting, you’ll determine patient needs, assist in frame selection, and ensure accurate measurements and lens choices.