Optical Technician - Frames, Lenses & Patient Care

EyeCare Partners LLC; Marysville (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners LLC seeks an Optical Technician to dispense and fit glasses and contacts from ophthalmologists and optometrists' prescriptions. You will support the Total Patient Experience, guiding frame choices and educating patients on lenses and coatings.

This on-site role requires strong customer service, basic optical measurement skills, and proficiency with standard office software. ABO/NCLE credentials are a plus, with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year in a position interacting with customers/patients.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.
• ABO and NCLE certifications preferred, but not required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Medical office exp

Ophthalmic experience

Background check

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC seeks an Optical Technician to dispense and fit glasses and contacts from ophthalmologists and optometrists' prescriptions. You will support the Total Patient Experience, guiding frame choices and educating patients on lenses and coatings.

This on-site role requires strong customer service, basic optical measurement skills, and proficiency with standard office software. ABO/NCLE credentials are a plus, with comprehensive benefits and growth opportunities.