Optical Technician: Elevate Patient Eyewear Experience

EyeCare Partners; Cleveland (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vison

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions from optometrists and ophthalmologists with patient needs. You will connect patients to the right products and services while delivering a world-class Total Patient Experience.

You’ll assist with frame selection, measurements, lens options, and operate standard optical equipment in a friendly, efficient clinical environment.

Qualifications

• Minimum 1 year in a customer-facing role or equivalent.
• Prior ophthalmic or medical office experience preferred.
• Ability to obtain proof of identity and work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions from optometrists and ophthalmologists with patient needs. You will connect patients to the right products and services while delivering a world-class Total Patient Experience.

You’ll assist with frame selection, measurements, lens options, and operate standard optical equipment in a friendly, efficient clinical environment.