Optical Technician: Frames, Lenses & Patient Care

EyeCare Associates, Inc.; Hueytown (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience by assisting patients with glasses and contacts. You will dispense and fit eyewear based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role involves frame selection, measurements, lens recommendations, and operating lensometry equipment. Strong customer interaction skills and basic computer proficiency are required in a fast-paced

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Sales experience

Ophthalmic knowledge

Frame selection

Lensometry

Measurement skills

Education

High school diploma or GED

Tools

Auto-lensometer

Lensometer

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience by assisting patients with glasses and contacts. You will dispense and fit eyewear based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role involves frame selection, measurements, lens recommendations, and operating lensometry equipment. Strong customer interaction skills and basic computer proficiency are required in a fast-paced