Optical Technician: Frame & Lens Expert for Patients

Clarkson Eyecare; Shepherdsville (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

PTO and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optical Technician to join our clinical team. You will dispense and fit glasses and contacts, working from prescriptions written by optometrists and ophthalmologists, and help maximize the Total Patient Experience.

This role supports patients' medical needs while aligning with retail goals. You will assist patients in frame selection, take facial measurements, and operate precision equipment like the auto-lensometer and lensometer.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year interacting with customers/patients.
• Favorable result on background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer interaction

Ophthalmic experience

Medical office experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to join our clinical team. You will dispense and fit glasses and contacts, working from prescriptions written by optometrists and ophthalmologists, and help maximize the Total Patient Experience.

This role supports patients' medical needs while aligning with retail goals. You will assist patients in frame selection, take facial measurements, and operate precision equipment like the auto-lensometer and lensometer.