Optical Technician: Frame & Lens Specialist

EyeCare Partners; Montgomery (AL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Full Benefits Package

401k with employer match

PTO & Holidays

Maternity Leave

Competitive Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optical Technician to deliver a world class Total Patient Experience while maximizing retail sales. You will dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

You will assist patients in selecting frames, operate the lensometers, and educate on lenses and coatings. Travel to other locations may be required to fulfill duties.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a role interacting with customers/patients or equivalent experience.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, coatings and frames to suit patient needs.
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Sales skills

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

EyeCare Partners is seeking an Optical Technician to deliver a world class Total Patient Experience while maximizing retail sales. You will dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

You will assist patients in selecting frames, operate the lensometers, and educate on lenses and coatings. Travel to other locations may be required to fulfill duties.