Optical Team Lead: Service & Lab Excellence

EssilorLuxottica; Fairview (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters in Fairview, TX is seeking a Team Lead to deliver exceptional customer service, guide store and lab processes, and support overall store success. You will lead a team, assist customers with selections, and ensure eyewear quality meets standards.

Responsibilities include mentoring staff, overseeing lens and frame fittings, maintaining lab tools, and upholding safety practices while driving sales and patient satisfaction.

Qualifications

• HS diploma/GED or equivalent.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed customer service.
• Assist customers with selections, provide recommendations, assist sales associates.
• Serve as a responsible alternate store key holder.
• In Lab: custom fits glasses and precisely place prescription in lenses.
• Strengthen staff knowledge, skill, and certification for lens/lab processes.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment and maintain lab tools and systems.

Skills

Strong optical & retail experience

Leadership & training experience

Strong interpersonal skills

Strong basic math skills

Sales skills

Problem solving ability

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in Fairview, TX is seeking a Team Lead to deliver exceptional customer service, guide store and lab processes, and support overall store success. You will lead a team, assist customers with selections, and ensure eyewear quality meets standards.

Responsibilities include mentoring staff, overseeing lens and frame fittings, maintaining lab tools, and upholding safety practices while driving sales and patient satisfaction.