Optical Team Lead - Retail & Lab Excellence

EssilorLuxottica; Hyattsville (MD); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Competitive bonus/commissions

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica's LensCrafters team in Hyattsville seeks a Team Lead to elevate customer service, assist shoppers with selections, and support store operations. The role includes lab duties when applicable, such as fitting glasses and maintaining lab equipment.

The ideal candidate will have strong optical knowledge, retail experience, leadership and training ability, plus basic math and cash-handling skills.

Qualifications

• HS diploma or GED required.
• Strong optical and retail experience.
• Knowledge of optical theory and merchandise.
• Leadership and training experience.

Responsibilities

• Ensure LensCrafters team provides unsurpassed customer service.
• Assist customers with selections and provide recommendations.
• Serve as a responsible alternate store key holder.
• In lab, fit glasses, verify prescriptions and maintain lab tools.

Skills

Optical knowledge

Retail sales

Leadership

Training

Problem solving

Cash handling

Computer literacy

Customer service

Education

High school diploma

Job description

EssilorLuxottica's LensCrafters team in Hyattsville seeks a Team Lead to elevate customer service, assist shoppers with selections, and support store operations. The role includes lab duties when applicable, such as fitting glasses and maintaining lab equipment.

The ideal candidate will have strong optical knowledge, retail experience, leadership and training ability, plus basic math and cash-handling skills.