Optical Team Lead: Elevate Customer Experience

EssilorLuxottica; Sedalia (MO); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Zusammenfassung

LensCrafters, part of EssilorLuxottica, seeks a Team Lead to drive top-tier customer service and manage key optical and lab processes. You will guide store operations, assist customers with selections, and support team development to ensure high-quality eyewear and service.

The role emphasizes leadership, optical knowledge, and hands-on ability with edging/mounting, while maintaining rigorous standards for accuracy and safety.

Qualifikationen

• HS diploma/GED required.
• Strong optical and retail experience required.
• Knowledge of optical theory and merchandise.
• Strong interpersonal and sales skills.
• Basic math skills; familiarity with cash registers.
• Leadership and training experience.
• Edging and mounting experience.
• Basic optics knowledge and optical measurement experience.
• State licensure or ABO certification (if applicable).

Aufgaben

• Deliver exceptional customer service to customers and patients in-store.
• Assist customers with selections and provide recommendations.
• Serve as a responsible alternate store key holder.
• In lab, assist with precise edging and mounting; ensure eyewear meets standards.

Kenntnisse

Strong optical & retail experience

Knowledge of optical theory

Strong interpersonal skills

Strong basic math skills

Sales skills

Problem solving ability

Familiarity with cash register, POS

Leadership & training experience

Edging & mounting experience

Basic optics knowledge & measurement

Ausbildung

HS diploma/GED

Tools

State licensure / ABO Certification

Optical machinery/instruments experience

AccuFit Digital Measurement System certification

Jobbeschreibung

LensCrafters, part of EssilorLuxottica, seeks a Team Lead to drive top-tier customer service and manage key optical and lab processes. You will guide store operations, assist customers with selections, and support team development to ensure high-quality eyewear and service.

The role emphasizes leadership, optical knowledge, and hands-on ability with edging/mounting, while maintaining rigorous standards for accuracy and safety.