Optical Store GM: Lead Sales & Service

Nationalvision; University Park (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company (

Stock purchase plan

Flexible Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Disability insurance

Life Insurance

College scholarship program

Job summary

America’s Best in Florida is seeking a General Manager to lead a store, drive sales, and create an exceptional experience for patients and associates.

You will oversee operations, staffing, training, and execution of brand standards while partnering with the Doctor to ensure high-quality care and strong financial performance. This role offers competitive compensation and comprehensive benefits, with opportunities for professional growth.

Qualifications

• 5+ years of retail experience; Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Skills

Retail leadership

Staff coaching

Customer service

Sales-driven

Communication

Education

Bachelor's degree or equivalent experience

Job description

America’s Best in Florida is seeking a General Manager to lead a store, drive sales, and create an exceptional experience for patients and associates.

You will oversee operations, staffing, training, and execution of brand standards while partnering with the Doctor to ensure high-quality care and strong financial performance. This role offers competitive compensation and comprehensive benefits, with opportunities for professional growth.