Optical Store General Manager — Lead Team & Patient Care

SmartRecruiters, Inc.; Columbus (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Stock purchase plan

Generous paid time off

Job summary

America’s Best is seeking a General Manager to lead a high-energy optical retail store, drive results, and create an exceptional experience for patients and associates daily.

You will oversee operations, staff development, merchandising, and compliance while partnering with the Doctor to ensure top-notch patient care and service excellence. This role offers competitive pay, benefits, and opportunities for internal growth.

Qualifications

• 5+ years in retail with supervisory experience preferred.
• Knowledge of the optical industry is preferred.
• ABO & NCLE Certification is preferred.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Oversee all daily store operations including staffing, inventory, bookkeeping, planning, and policy enforcement.
• Lead, train, and develop associates through coaching and feedback.
• Monitor store performance to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure patients receive the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.

Skills

Retail leadership

Customer service

Communication

Store operations

Team development

Sales skills

Education

Bachelor’s degree or equivalent

ABO/NCLE certification

Job description

America’s Best is seeking a General Manager to lead a high-energy optical retail store, drive results, and create an exceptional experience for patients and associates daily.

You will oversee operations, staff development, merchandising, and compliance while partnering with the Doctor to ensure top-notch patient care and service excellence. This role offers competitive pay, benefits, and opportunities for internal growth.