Optical Store General Manager: Lead Growth & Experience

SmartRecruiters, Inc.; Lewisville (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k with company match

Stock purchase plan

Generous paid time off

Employee eyewear discount

Bonus opportunities

Parental leave

Job summary

America’s Best, part of National Vision, is seeking a General Manager to lead a busy optical store. You’ll drive results, manage operations, mentor a team, and deliver exceptional patient and associate experiences daily.

You’ll own sales, staffing, merchandising, training, and quality standards, while partnering with the Doctor to ensure top care. This role rewards leadership with competitive pay, bonus opportunities, and a comprehensive benefits package.

Qualifications

• 5+ years of retail experience; supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.

Skills

Leadership

Coaching

Customer service

Sales

Communication

Organization

Problem-solving

Education

Bachelor's degree or equivalent experience

Job description

America’s Best, part of National Vision, is seeking a General Manager to lead a busy optical store. You’ll drive results, manage operations, mentor a team, and deliver exceptional patient and associate experiences daily.

You’ll own sales, staffing, merchandising, training, and quality standards, while partnering with the Doctor to ensure top care. This role rewards leadership with competitive pay, bonus opportunities, and a comprehensive benefits package.