General Manager - Optical Retail Leader & Team Builder

America's Best; Springfield Township (Delaware County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company &

Flex Spending Account

Generous Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best is seeking a General Manager to lead a high-energy team and drive the store's success. You will oversee all operations, financial performance, merchandising, training, and patient care to deliver exceptional service and results.

You will set a positive tone and manage staffing, coaching, and reporting while ensuring compliance with company policies and safety standards. Join us to lead a dynamic team and grow with a national optical retailer.

Qualifications

• 5+ years of retail experience.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.

Skills

Retail leadership

Team coaching

Customer service

Store operations

Communication

Problem solving

Education

Bachelor’s degree or equivalent

Job description

America’s Best is seeking a General Manager to lead a high-energy team and drive the store's success. You will oversee all operations, financial performance, merchandising, training, and patient care to deliver exceptional service and results.

You will set a positive tone and manage staffing, coaching, and reporting while ensuring compliance with company policies and safety standards. Join us to lead a dynamic team and grow with a national optical retailer.