Optical Office Concierge & Scheduling Specialist

\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100 0; Town of Bradley (WI); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Wisconsin is seeking a friendly front desk associate to support the optical center team. You will greet patients, answer phones, book appointments, and help keep patient files organized.

The role emphasizes excellent communication, multitasking, and basic computer skills as you assist with billing, records, and a positive patient experience during evenings or weekends as needed.

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills with ability to learn office software.
• Experience in an office environment preferred.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Greet patients and customers at the front desk.
• Answer the telephone in a professional manner.
• Book appointments and manage scheduling.
• Organize and file patient and customer records.
• Process transactions and assist with billing when needed.

Skills

Customer service

Multitasking

Communication

Organizational skills

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Office software

POS systems

Medical billing basics

Job description

Shopko Optical in Wisconsin is seeking a friendly front desk associate to support the optical center team. You will greet patients, answer phones, book appointments, and help keep patient files organized.

The role emphasizes excellent communication, multitasking, and basic computer skills as you assist with billing, records, and a positive patient experience during evenings or weekends as needed.