Optical Center Front Desk & Admin Support

Shopko Optical; Kenosha (WI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation and Personal Day

Sick pay for hourly teammates

Employee assistance program

On-the-job training & certification

Job summary

Shopko Optical in Wisconsin seeks a friendly front desk teammate to greet patients, answer phones, book appointments, and maintain patient records. You will support the optical center team and help with daily clerical tasks.

This role involves processing transactions, basic medical billing, organizing files, and coordinating with other staff to meet deadlines. Ideal candidates have a high school diploma, strong organization, and good interpersonal skills.

Qualifications

• High School Diploma or equivalent.
• Experience in an office is preferred.
• Basic computer skills and ability to multitask.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in billing and POS systems.
• Organize and file patient and customer records.
• Support other duties as assigned.

Skills

Customer service

Phone handling

Scheduling appointments

Organization

Interpersonal skills

Multitasking

Education

High School Diploma or equivalent

Job description

Shopko Optical in Wisconsin seeks a friendly front desk teammate to greet patients, answer phones, book appointments, and maintain patient records. You will support the optical center team and help with daily clerical tasks.

This role involves processing transactions, basic medical billing, organizing files, and coordinating with other staff to meet deadlines. Ideal candidates have a high school diploma, strong organization, and good interpersonal skills.