Optical Front Desk Specialist - Patient Concierge & Admin

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Hutchinson (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical is seeking an Office Support teammate to assist the optical center team. You will greet patients, answer phones, book appointments, and help manage patient files while supporting non-clinical tasks.

This role emphasizes strong organization, basic computer skills, the ability to multitask, and reliable teamwork. On-site position with routine hours; opportunities for on-the-job training and benefits.

Qualifications

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Able to handle multiple interactions at once.
• Organize and file patient records.
• Detail-oriented with cross-functional collaboration.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Greeting patients

Customer service

Multitasking

Organizational skills

Interpersonal skills

Written/verbal communication

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Shopko Optical is seeking an Office Support teammate to assist the optical center team. You will greet patients, answer phones, book appointments, and help manage patient files while supporting non-clinical tasks.

This role emphasizes strong organization, basic computer skills, the ability to multitask, and reliable teamwork. On-site position with routine hours; opportunities for on-the-job training and benefits.