Optical Front Desk & Admin Specialist

Shopko Optical; Town of Sun Prairie (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K with Match

Vacation & Personal Day

Sick Pay

Employee Assistance Program

On-the-Job Training

Competitive Wages

Job summary

Shopko Optical is seeking a friendly, detail‑oriented Office/Customer Service Teammate to support the Optical center team in Wisconsin. You will greet patients, answer phones, schedule appointments, manage patient files, and assist with daily front‑desk operations to ensure smooth patient flow and accurate records.

Key responsibilities include processing transactions in the billing and POS systems, handling medical billing information where applicable, organizing files, and collaborating

Qualifications

• High School Diploma or equivalent is required.
• Previous office experience preferred.
• Basic computer skills are required.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Organize and file patient and customer records.
• Support other duties as assigned.

Skills

Customer service

Telephone etiquette

Appointment scheduling

Office administration

Multitasking

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Office software

Job description

Shopko Optical is seeking a friendly, detail‑oriented Office/Customer Service Teammate to support the Optical center team in Wisconsin. You will greet patients, answer phones, schedule appointments, manage patient files, and assist with daily front‑desk operations to ensure smooth patient flow and accurate records.

Key responsibilities include processing transactions in the billing and POS systems, handling medical billing information where applicable, organizing files, and collaborating