Optical Manager: Lead & Elevate Eyewear

Warby Parker; Birmingham (MI); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement plan (401(k))

Free eyewear

Paid holidays

Job summary

Warby Parker is seeking an Optical Manager to lead the store's Opticians and consult customers, ensuring excellent eyewear experiences. You will coach and develop staff, uphold service standards, and contribute to store operations while maintaining optical quality and compliance.

The ideal candidate is a licensed dispensing optician with leadership experience, strong communication, and a passion for eyewear and retail excellence. This full-time role offers competitive compensation and benefits.

Qualifications

• Licensed dispensing optician with 2+ years in a management role.
• Strong leadership and mentoring abilities with focus on optical metrics.
• Clear communicator able to explain technical terms to customers.

Responsibilities

• Lead and coach a team of Opticians and consult customers as needed.
• Oversee on-floor service standards and loyalty programs.
• Collaborate with Store Leader on staffing and Apprentice Program."
• Ensure HR policies promote productive, safe store culture and engage employees.
• Support store systems, inventory databases, and day-to-day operations.

Skills

Leadership

Communication

Customer service

Professionalism

Detail orientation

Education

Licensed dispensing optician

ABO-certified (non-licensing states)

Job description

Warby Parker is seeking an Optical Manager to lead the store's Opticians and consult customers, ensuring excellent eyewear experiences. You will coach and develop staff, uphold service standards, and contribute to store operations while maintaining optical quality and compliance.

The ideal candidate is a licensed dispensing optician with leadership experience, strong communication, and a passion for eyewear and retail excellence. This full-time role offers competitive compensation and benefits.