Optical Manager: Lead & Elevate Customer Eyewear

Warby Parker; Hopkins (MN); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

Vacation days

401(k) plan

Parental leave

Free eyewear

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking an Optical Manager to lead our in-house Optical team. You will coach Opticians, consult customers, and ensure eyewear meets our high standards while delivering exceptional service.

As a licensed Optician with leadership experience, you will mentor staff, manage training, and collaborate with store leadership to drive a positive, patient-centric shopping experience.

Qualifications

• Must hold a current dispensing optician license (or ABO certification in non-licensing states).
• 2+ years in a management role leading Opticians.
• Strong leadership, mentorship, and coaching skills.

Responsibilities

• Lead a team of Opticians on the floor and provide coaching.
• Take measurements, ensure eyewear is fitted to standards and customer requirements.
• Maintain optical standards and explain prescriptions to customers.
• Support store operations and HR policy adherence.

Skills

Licensed dispensing optician

Leadership

Customer service

Education

Optician license

Job description

Warby Parker is seeking an Optical Manager to lead our in-house Optical team. You will coach Opticians, consult customers, and ensure eyewear meets our high standards while delivering exceptional service.

As a licensed Optician with leadership experience, you will mentor staff, manage training, and collaborate with store leadership to drive a positive, patient-centric shopping experience.