Optical Front Desk Specialist — Part-Time

Visionworks of America; Owensboro (KY); Vor Ort; USD 14.000 - 18.000; Teilzeit

Zusammenfassung

Visionworks of America is seeking a part-time front desk associate in Owensboro, KY to greet customers, schedule appointments, verify insurance, collect payments, and maintain patient records under the optometrist's supervision.

Responsibilities include answering phones, guiding patients, performing preliminary testing data collection, handling billing and referrals, and promoting promotions and discount club cards. Cross-training across departments is expected.

Qualifikationen

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience

Aufgaben

• Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization. Follow up on hold authorizations.
• Clean and maintain the reception area.
• Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers.
• Maintain outside and internal Doctor Referral log for medical patients.
• Offer current promotions and starting prices to customers

Kenntnisse

Customer service

Scheduling

Insurance verification

Front desk duties

Ausbildung

HS diploma or GED

Jobbeschreibung

Visionworks of America is seeking a part-time front desk associate in Owensboro, KY to greet customers, schedule appointments, verify insurance, collect payments, and maintain patient records under the optometrist's supervision.

Responsibilities include answering phones, guiding patients, performing preliminary testing data collection, handling billing and referrals, and promoting promotions and discount club cards. Cross-training across departments is expected.