Optical Front Desk & Scheduling Specialist

Visionworks of America; Louisville (KY); On-site; USD 15,000 - 19,000; Full time

Job summary

Visionworks of America in Louisville, KY is seeking a front desk associate for our optical clinic. Greet customers, schedule appointments, verify insurance coverage, collect payments, and maintain patient records under the Optometrist's supervision.

Responsibilities include medical coding, billing, answering phones, checking in/out patients, and assisting with preliminary testing. One year of optical experience preferred; HS diploma or GED required.

Qualifications

• One year of optical experience preferred.
• HS diploma, GED or equivalent

Responsibilities

• Greet and assist customers, schedule appointments, verify insurance, collect payments, and maintain accurate patient records.
• Answer phones, check patients in and out, and perform front desk tasks as needed.
• Perform preliminary testing data collection as directed by the Optometrist.
• Call for insurance preauthorization and follow up on authorizations.
• Maintain receptionist area and discuss promotions/discounts with customers.

Skills

Customer service

Front desk operations

Communication

Insurance terminology

Education

HS diploma or GED

Tools

Billing software

Scheduling software

Job description

Visionworks of America in Louisville, KY is seeking a front desk associate for our optical clinic. Greet customers, schedule appointments, verify insurance coverage, collect payments, and maintain patient records under the Optometrist's supervision.

Responsibilities include medical coding, billing, answering phones, checking in/out patients, and assisting with preliminary testing. One year of optical experience preferred; HS diploma or GED required.