Part-Time Optometry Front Desk & Billing Clerk

Visionworks of America; Hopkinsville (KY); On-site; USD 14,000 - 18,000; Part time

Job summary

Visionworks of America in Hopkinsville, KY is seeking a part-time front desk associate to greet and assist customers, schedule appointments, verify insurance, maintain patient records, and assist with preliminary testing under the Optometrist’s supervision.

The role emphasizes accurate data entry, friendly communication, and compliance with scheduling guidelines while supporting the optometry team.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.

Responsibilities

• Greet and assist customers; schedule appointments per scheduling guidelines.
• Answer calls, assist patients, check in/out, collect payments, and perform front desk tasks.
• Perform preliminary testing data collection under the Optometrist's supervision.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on authorizations.
• Keep the reception area clean and organized.
• Explain promotions and pricing to customers; discuss discount club benefits.

Skills

Customer service

Scheduling appointments

Insurance verification

Medical billing

Data entry

Communication

Empathy

Problem solving

Education

HS diploma or GED

Job description

Visionworks of America in Hopkinsville, KY is seeking a part-time front desk associate to greet and assist customers, schedule appointments, verify insurance, maintain patient records, and assist with preliminary testing under the Optometrist’s supervision.

The role emphasizes accurate data entry, friendly communication, and compliance with scheduling guidelines while supporting the optometry team.