Optical Front Desk & Insurance Coordinator

Visionworks; Lexington (KY); On-site; USD 15,000 - 19,000; Part time

Job summary

Visionworks in Lexington, KY is seeking a part-time front desk associate to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records under the Optometrist’s supervision.

You will perform preliminary testing data collection, handle billing tasks, answer questions, collect payments, and keep the reception area clean while promoting promotions and discount programs.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.

Responsibilities

• Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines.
• Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.
• Medical coding, Insurance research, and billing.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization. Follow up on hold authorizations.
• Clean and maintain the reception area.
• Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers.
• Maintain outside and internal Doctor Referral log for medical patients.
• Offer current promotions and starting prices to customers.

Skills

Customer service

Scheduling

Insurance research

Medical billing

Data entry

Education

High school diploma or GED

Job description

Visionworks in Lexington, KY is seeking a part-time front desk associate to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records under the Optometrist’s supervision.

You will perform preliminary testing data collection, handle billing tasks, answer questions, collect payments, and keep the reception area clean while promoting promotions and discount programs.