Optical Front Desk & Insurance Specialist

Visionworks of America; Lexington (KY); On-site; USD 15,000 - 19,000; Part time

Job summary

Visionworks of America in Lexington, KY is seeking a part-time front desk associate to greet customers, schedule appointments, verify insurance, and maintain patient records under the Optometrist's supervision.

You will perform front desk tasks, answer phones, collect payments, assist with preliminary testing data collection, and support the billing and insurance coordination process while delivering friendly, efficient service.

Qualifications

• HS diploma or GED or 1-5 years related experience.
• Minimum one year in optical setting preferred.
• Ability to verify insurance and perform medical coding tasks as needed.

Responsibilities

• Greet customers and assist at the front desk.
• Schedule appointments according to scheduling guidelines.
• Answer phones and assist patients with questions and payments.
• Perform preliminary testing data collection as directed.
• Maintain accurate patient records.
• Call for insurance preauthorization and follow up on authorizations.
• Keep reception area clean and stocked.

Skills

Front desk

Customer service

Phone etiquette

Data entry

Education

High school diploma or GED

Tools

Computer literacy

Job description

Visionworks of America in Lexington, KY is seeking a part-time front desk associate to greet customers, schedule appointments, verify insurance, and maintain patient records under the Optometrist's supervision.

You will perform front desk tasks, answer phones, collect payments, assist with preliminary testing data collection, and support the billing and insurance coordination process while delivering friendly, efficient service.