Optical Front Desk Specialist: Scheduling & Records

VisionWorks; Hopkinsville (KY); On-site; USD 14,000 - 18,000; Part time

Job summary

VisionWorks in Hopkinsville, KY is seeking a part-time Front Desk/Insurance Assistant to greet customers, schedule appointments and verify coverage under supervision. You will handle billing, patient intake, and maintain accurate records while delivering friendly service.

The role requires at least one year of optical experience, a HS diploma or GED, and solid computer skills. You will work onsite with a friendly team and participate in promotions and patient care protocols.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience

Responsibilities

• Greet and assist customers and schedule appointments per guidelines.
• Answer phones, answer patient questions, check in/out, collect payments.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on authorizations.
• Maintain reception area.
• Discuss promotions and pricing with customers.
• Maintain referral log for medical patients.
• Offer current promotions and starting prices to customers.

Skills

Customer service

Phone handling

Data entry

Medical billing

Insurance research

Education

HS diploma or GED

Job description

VisionWorks in Hopkinsville, KY is seeking a part-time Front Desk/Insurance Assistant to greet customers, schedule appointments and verify coverage under supervision. You will handle billing, patient intake, and maintain accurate records while delivering friendly service.

The role requires at least one year of optical experience, a HS diploma or GED, and solid computer skills. You will work onsite with a friendly team and participate in promotions and patient care protocols.