Optical Front Desk & Scheduling Specialist - 401K Match

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Hutchinson (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401K with Match

Vacation / Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical is seeking a friendly front-desk teammate to support the optical center team. You will greet patients, answer calls, book appointments, and help manage patient files while supporting billing and record-keeping processes.

The role emphasizes customer service, attention to detail, and the ability to work across teams in a fast-paced environment. Hybrid or on-site flexibility may apply at different sites.

Qualifications

• High School Diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions and billing information.
• Organize and file patient and customer records.

Skills

Customer service

Organizational skills

Multitasking

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Job description

Shopko Optical is seeking a friendly front-desk teammate to support the optical center team. You will greet patients, answer calls, book appointments, and help manage patient files while supporting billing and record-keeping processes.

The role emphasizes customer service, attention to detail, and the ability to work across teams in a fast-paced environment. Hybrid or on-site flexibility may apply at different sites.