Optical Center Front Desk Specialist

Shopko; Portage (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Portage, WI seeks a friendly clerical associate to support the Optical center team. Responsibilities include greeting patients, handling phone calls, booking appointments, and maintaining patient records.

This role supports all tasks that do not affect a patient’s vision, with on-the-job training provided. The position offers competitive wages and benefits including a 401K with match, vacation/personal days, sick pay for hourly teammates, an Employee Assistance Program, and

Qualifications

• High School Diploma or equivalent required.
• Previous office experience preferred.
• Basic computer skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Customer service

Multitasking

Excellent organizational skills

Interpersonal skills

Written and verbal communication

Ability to operate cash register

Education

High School Diploma or equivalent

Tools

Office software

Job description

Shopko in Portage, WI seeks a friendly clerical associate to support the Optical center team. Responsibilities include greeting patients, handling phone calls, booking appointments, and maintaining patient records.

This role supports all tasks that do not affect a patient’s vision, with on-the-job training provided. The position offers competitive wages and benefits including a 401K with match, vacation/personal days, sick pay for hourly teammates, an Employee Assistance Program, and