Optical Center Administrative Assistant

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical is seeking an individual to provide front-desk support at the Optical center. You will greet patients, answer calls, book appointments, and assist with patient records, billing, and basic administrative tasks.

The role emphasizes customer service, accuracy in scheduling, and ability to work with the optical team to ensure smooth operations. Candidates should be reliable, organized, and able to manage multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Previous office experience preferred.
• Ability to use basic computer programs.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Organize and file patient and customer records.

Skills

Multi-tasking

Attention to detail

Customer service

Excellent communication

Basic computer skills

Education

High School Diploma or equivalent

Tools

Personal computer

Telephone

Fax machine

Copier

Cash register

Optical equipment

Job description

Shopko Optical is seeking an individual to provide front-desk support at the Optical center. You will greet patients, answer calls, book appointments, and assist with patient records, billing, and basic administrative tasks.

The role emphasizes customer service, accuracy in scheduling, and ability to work with the optical team to ensure smooth operations. Candidates should be reliable, organized, and able to manage multiple tasks in a fast-paced environment.