Optometry Front Desk & Scheduling Pro

Visionworks; Middletown (KY); Hybrid; USD 15,000 - 19,000; Full time

Job summary

Visionworks is hiring for a storefront customer service and front desk role. You will greet customers, schedule appointments, verify insurance, and assist with preliminary testing under the Optometrist’s supervision.

The position requires one year of optical experience and a high school diploma or GED, with 1–5 years related experience preferred. Expected duties include insurance preauthorization calls, patient record maintenance, and promoting discount programs.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1–5 years of equivalent related job experience.

Responsibilities

• Medical coding, Insurance research, and billing.
• Greet and assist customers; schedule appointments; answer phones; collect payments; front desk tasks as needed.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on hold authorizations.
• Clean and maintain the reception area.
• Offer current promotions and discount club benefits to customers.
• Maintain Doctor Referral log for medical patients.
• Offer current promotions and starting prices to customers.

Skills

Medical coding

Insurance research

Billing

Education

HS diploma or GED

1–5 years related experience

Job description

Visionworks is hiring for a storefront customer service and front desk role. You will greet customers, schedule appointments, verify insurance, and assist with preliminary testing under the Optometrist’s supervision.

The position requires one year of optical experience and a high school diploma or GED, with 1–5 years related experience preferred. Expected duties include insurance preauthorization calls, patient record maintenance, and promoting discount programs.