Optical Front Desk & Insurance Coordinator (Part-Time)

VisionWorks; Louisville (KY); On-site; USD 15,000 - 19,000; Part time

Job summary

VSP Vision is seeking a part-time front desk associate in Louisville, KY to greet and assist customers, verify insurance, and schedule appointments under the Optometrist's supervision. The role includes data entry, billing, and supporting preliminary testing as needed.

The ideal candidate has at least one year of optical experience and a HS diploma or GED. The position requires strong communication, organization, and teamwork in a fast-paced environment.

Qualifications

• One year of experience in a related optical/front desk role is preferred.
• HS diploma or GED required, or 1–5 years of equivalent related experience.

Responsibilities

• Medical coding, insurance research, and billing.
• Greet and assist customers; schedule appointments per Resources Scheduling guidelines; handle phone, questions, check-in/out, and payments.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on hold authorizations.
• Keep reception area clean and organized.
• Promote current promotions and pricing, including discount club benefits.
• Maintain Doctor Referral logs for medical patients.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Data entry

Education

HS diploma/GED

Job description

VSP Vision is seeking a part-time front desk associate in Louisville, KY to greet and assist customers, verify insurance, and schedule appointments under the Optometrist's supervision. The role includes data entry, billing, and supporting preliminary testing as needed.

The ideal candidate has at least one year of optical experience and a HS diploma or GED. The position requires strong communication, organization, and teamwork in a fast-paced environment.