Optical Department Assistant Manager

Nationalvision1; Audubon (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision in Audubon, NJ is seeking an experienced Optical Sales Supervisor to lead a busy eyeglass department and drive store performance. You will coach associates, manage merchandising, and ensure exemplary customer service while meeting company policies.

The role requires strong leadership, financial acumen, and the ability to communicate with management teams. The company offers robust benefits, growth opportunities, and a collaborative team environment.

Qualifications

• Experience in optical sales leadership and store operations.
• Ability to coach and develop associates.
• Strong verbal and written communication.
• Proven track record in customer service.
• Analytical with the ability to read financial reports.

Responsibilities

• Monitor and achieve profit, sales and performance goals (review the P&L).
• Optimize eyeglass department efficiency and ensure compliance with policies.
• Provide outstanding customer service and ensure associates do the same.
• Review quality standards, remakes, and enforce policies to ensure compliance.
• Communicate with GM, DM, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and understood by all staff.
• Supervise and motivate Opticians and CL Sales associates; ensure timely day-to-day functions.
• Assist GM with forecasting staffing, recruiting, and retaining top staff.
• Motivate associates to exceed performance standards.
• In some locations, ensure licensed personnel perform certain duties as required by law.

Skills

Optical sales experience

Supervising experience

Leadership and coaching

Communication skills

Customer service excellence

Financial reporting analysis

Job description

National Vision in Audubon, NJ is seeking an experienced Optical Sales Supervisor to lead a busy eyeglass department and drive store performance. You will coach associates, manage merchandising, and ensure exemplary customer service while meeting company policies.

The role requires strong leadership, financial acumen, and the ability to communicate with management teams. The company offers robust benefits, growth opportunities, and a collaborative team environment.