Optical Clinical Services Lead & Trainer

Now Optics; Salinas (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Stanton Optical in Salinas, CA is seeking a Clinical Services Manager to supervise the store team and ensure high-quality patient care under the Clinical Operations Department. You will occasionally serve as Manager on Duty, coaching Doctor Technicians, guiding Diagnostics, Lens care, and adherence to PEG clinical standards, HIPAA, and brand guidelines.

The role blends clinical leadership with store operations and sales goals, requiring strong communication, flexibility, and a passion for

Qualifications

• Minimum one year in retail management or clinical leadership role.
• Strong communication and training abilities.
• Willingness to mentor and train others.

Responsibilities

• Supervise store team to meet clinical goals with guidance from Clinical Operations.
• Act as Manager on Duty to achieve store sales and operational goals.
• Greet patients, identify needs, and provide product/service information.
• Drive sales while delivering outstanding customer service.
• Train Doctor Technicians in diagnostic testing and lens care.
• Ensure HIPAA-compliant patient records and confidentiality.
• Maintain brand standards and basic housekeeping.
• Coach Doctor Technicians on lens insertion/removal and trials.

Skills

Retail mgmt

Clinical leadership

Communication

Mentoring

Flexibility

MS Word

Google Docs

Education

Associate degree

Job description

Stanton Optical in Salinas, CA is seeking a Clinical Services Manager to supervise the store team and ensure high-quality patient care under the Clinical Operations Department. You will occasionally serve as Manager on Duty, coaching Doctor Technicians, guiding Diagnostics, Lens care, and adherence to PEG clinical standards, HIPAA, and brand guidelines.

The role blends clinical leadership with store operations and sales goals, requiring strong communication, flexibility, and a passion for