Optical Clinic Concierge & Sales Liaison

Stanton Optical; Fayetteville (NC); Sur place; USD 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Paid time off (PTO)

Employee glasses program

Résumé du poste

Stanton Optical is seeking a customer-service focused associate to serve as the first touchpoint at our on-site store location. You will help patients, facilitate cash and product transactions, and bridge the gap between our clinical services team and the retail side of the operation.

The role emphasizes strong patient care, the ability to support sales, and collaboration with clinicians and store leadership to ensure a smooth patient journey from check-in to purchasing eyewear.

Qualifications

• Provide outstanding customer service to patients as the first touchpoint between clinical services and retail teams.
• Support sales activities and foster collaboration between clinical services and retail departments.

Responsabilités

• Greet patients and assist with their eyewear needs.
• Help facilitate the transition from clinical services to the retail team.
• Contribute to a positive patient experience and store atmosphere.

Description du poste

Stanton Optical is seeking a customer-service focused associate to serve as the first touchpoint at our on-site store location. You will help patients, facilitate cash and product transactions, and bridge the gap between our clinical services team and the retail side of the operation.

The role emphasizes strong patient care, the ability to support sales, and collaboration with clinicians and store leadership to ensure a smooth patient journey from check-in to purchasing eyewear.