Optical Center Office Assistant - Front Desk & Admin

Shopko; Kalispell (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Kalispell, MT, is seeking a Full Time Clerical teammate to support the optical center, greet patients, answer calls, book appointments, and maintain patient files. The role requires basic computer skills, strong organization, and excellent communication to assist the team and customers daily.

The position offers competitive wages with benefits including 401K match, vacation/personal days, sick pay for hourly teammates, EAP, and on-the-job training and certification opportunities.

Qualifications

• High School Diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at once.
• Excellent organizational skills.
• Ability to work cross-functionally with attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Other duties as assigned.
• Process transactions in the optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Multitasking

Organizational skills

Interpersonal skills

Telephone etiquette

Education

High School Diploma or equivalent

Job description

Shopko in Kalispell, MT, is seeking a Full Time Clerical teammate to support the optical center, greet patients, answer calls, book appointments, and maintain patient files. The role requires basic computer skills, strong organization, and excellent communication to assist the team and customers daily.

The position offers competitive wages with benefits including 401K match, vacation/personal days, sick pay for hourly teammates, EAP, and on-the-job training and certification opportunities.