Optical Center Front Desk & Admin Specialist

Shopko Optical; Kalispell (MT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical in Kalispell, MT is seeking a friendly front desk teammate to greet patients, answer phones, book appointments, and maintain patient files. The role supports the optical center team across billing, records management, and general administrative duties, requiring strong organization, basic computer skills, and the ability to handle multiple interactions with care.

This position offers on-the-job training, competitive wages, and benefits as part of a team dedicated to patient care.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to read/write at a high school graduate level.
• Able to sit or stand for extended periods.

Responsibilities

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records
• Other duties as assigned

Skills

Customer service

Phone handling

Appointment scheduling

Organization

Multitasking

Interpersonal skills

Detail oriented

Education

High School Diploma or equivalent

Tools

Cash register

Optical equipment

Billing systems

Office computer basics

Job description

Shopko Optical in Kalispell, MT is seeking a friendly front desk teammate to greet patients, answer phones, book appointments, and maintain patient files. The role supports the optical center team across billing, records management, and general administrative duties, requiring strong organization, basic computer skills, and the ability to handle multiple interactions with care.

This position offers on-the-job training, competitive wages, and benefits as part of a team dedicated to patient care.