Optical Front Desk Specialist

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Fergus Falls (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Advancement opportunities

Paid time off

Sick pay

Health & wellbeing benefits

Voluntary offerings

Employee assistance program

On-the-job training

Recognition program

Job summary

Shopko Optical is seeking an Office Assistant in Minnesota to greet patients, answer calls, book appointments, and support billing and records. You will assist the optical center team and help maintain smooth operations in a fast-paced setting.

Ideal candidates have a high school diploma, basic computer skills, and solid organizational and interpersonal abilities to manage multiple tasks and coordinate with teammates. Some positions may require extended hours and occasional travel.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records
• Travel independently to support Company objectives and personal development

Skills

Customer service

Office experience

Multitasking

Computer skills

Organizational skills

Interpersonal skills

Education

High School Diploma

Tools

POS systems

Job description

Shopko Optical is seeking an Office Assistant in Minnesota to greet patients, answer calls, book appointments, and support billing and records. You will assist the optical center team and help maintain smooth operations in a fast-paced setting.

Ideal candidates have a high school diploma, basic computer skills, and solid organizational and interpersonal abilities to manage multiple tasks and coordinate with teammates. Some positions may require extended hours and occasional travel.