Ops Center Technician: Relocation to Madison

Epic; Milwaukee (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Annual raises

Job summary

Epic, based near Madison, WI, is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. You will identify issues, coordinate emergency responses with internal teams and local services, and help restore normal operations quickly while supporting overall business continuity.

Relocation assistance is provided; Epic emphasizes a safe campus culture and opportunities to grow with a

Qualifications

• Strong situational awareness and decision‑making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high‑pressure, real‑time environment.
• Experience or interest in security operations, emergency response, or a related high‑volume field.
• Openness to 2nd and 3rd shift, as well as weekend days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (relocation assistance available).
• COVID-19 vaccination

Responsibilities

• Monitor real-time alerts and security systems from the Facilities Command Center.
• Manage access and security systems across Epic campuses.
• Oversee building operations to support business continuity.
• Identify incidents and coordinate emergency responses with internal teams and local services.

Skills

Situational awareness

Decision-making

Communication

Coordination

Security operations

Emergency response

Shift flexibility

US work authorization

Relocation to Madison

Job description

Epic, based near Madison, WI, is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. You will identify issues, coordinate emergency responses with internal teams and local services, and help restore normal operations quickly while supporting overall business continuity.

Relocation assistance is provided; Epic emphasizes a safe campus culture and opportunities to grow with a