Campus Operations Center Technician (Relocation to Madison)

Epic; Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Annual raises

Bonuses

Healthcare coverage

Job summary

Epic is seeking an Operations Center Technician based at our Madison, WI campus, with relocation assistance provided. You will monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center, coordinating emergency responses as disruptions occur.

This role requires working with internal teams and emergency services to restore normal operations swiftly.

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Experience or interest in security operations, emergency response, or a related high-volume field.

Responsibilities

• Monitor real-time alerts across Epic's campuses.
• Manage access and security systems from the Facilities Command Center.
• Oversee building operations and coordinate emergency responses as needed.
• Identify and respond to issues using video feeds and system data.

Skills

Situational awareness

Communication

Emergency response

Security operations

Shift flexibility

Job description

Epic is seeking an Operations Center Technician based at our Madison, WI campus, with relocation assistance provided. You will monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center, coordinating emergency responses as disruptions occur.

This role requires working with internal teams and emergency services to restore normal operations swiftly.