Ophthalmology Front Desk Specialist - Scheduling & Patient Care

ReFocus Eye Health

Providence (RI)

On-site

USD 36,000 - 48,000

Full time

7 days ago

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Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health is seeking a friendly and detail-oriented Front Desk Representative to welcome patients, schedule appointments, and manage day-to-day front-desk operations. You will be the first point of contact, ensuring accurate check-ins, accurate data entry, and compassionate service in a busy ophthalmology practice.

The ideal candidate will have prior medical front-dost experience, strong communication skills, and the ability to thrive in a fast-paced environment while maintaining

Qualifications

High school diploma or equivalent.
Experience in a medical administrative role is preferred.
Excellent communication and multitasking abilities.

Responsibilities

Greet patients and manage check-ins/check-outs with a friendly, professional approach.
Schedule appointments and coordinate provider timelines.
Answer calls, manage messages, and verify patient information.
Assist with insurance verification and daily financial reporting.
Collaborate with clinical and administrative staff to ensure smooth operations.

Skills

Customer service

Communication

Data entry

Medical terminology

Phone etiquette

Teamwork

Education

High school diploma or equivalent

Tools

EMR software

Job description

The ideal candidate will have prior medical front-dost experience, strong communication skills, and the ability to thrive in a fast-paced environment while maintaining

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