Ophthalmology Front Desk Pro - Patient Care & Scheduling

ReFocus Eye Health; Woodbridge Township (NJ); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health is seeking a Front Desk Representative to be the welcoming face of our ophthalmology practice. You will greet patients, manage check-ins/outs, schedule appointments, and coordinate provider calendars to ensure a smooth patient experience.

The role requires excellent communication, data-entry accuracy, and a strong customer-service mindset. This in-person position may involve travel between locations and weekend/evening shifts as needed.

Qualifications

• Reliability, a positive attitude and teamwork are required.
• Strong communication and interpersonal abilities are essential.
• Proficiency in data entry and computer skills is needed.
• Ability to thrive in a fast-paced environment is required.
• Exceptional customer service skills are necessary.
• High school diploma or equivalent is required.

Responsibilities

• Greet patients, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Schedule appointments, manage provider schedules and keep workflows running smoothly.
• Answer calls, manage messages, verify patient information, and maintain accurate records.

Skills

Reliability & teamwork

Communication

Data entry

Customer service

Fast-paced environment

Education

High school diploma or equivalent

Job description

ReFocus Eye Health is seeking a Front Desk Representative to be the welcoming face of our ophthalmology practice. You will greet patients, manage check-ins/outs, schedule appointments, and coordinate provider calendars to ensure a smooth patient experience.

The role requires excellent communication, data-entry accuracy, and a strong customer-service mindset. This in-person position may involve travel between locations and weekend/evening shifts as needed.